We received a report of a computer where installing the 5.1.9 agent didn’t result in a normal report, and the monitoring agent was hung trying to run.
Our subscriber noticed our agent in Activitiy Monitor - called
monitoring_client_error_logger and killed that process.
He’s sent in a .zip of
/Library/MonitoringClient which should have all the logs we need, and we are investigating.
Historically, similar experiences have pointed to a problem on the computer itself, but it’s too early to rule out a problem with the agent.
If you happen to see anything similar, please don’t hesitate to reach out to https://support.watchmanmonitoring.com
We’ll update this post once we know more.