6.6.8 - CCC 5, SMART Utilities, ConnectWise Control, More Malware

Originally published at: https://www.watchmanmonitoring.com/mac-client-6-6-8-ccc5-smart-malware/


  • Many additional malware definitions.
  • Improved reporting when malware “cruft” appears, even without its active components.
  • Updated SMART Utilities allowing reporting of newer drives.
  • Carbon Copy Cloner 5 Reporting.
  • ConnectWise Control 2019 Integration.


  • CrashPlan restart alerts will be sent only after 2 or more restarts (typical in out-of-memory situations), instead of after each occurrence.


  • Clearer messaging when the agent is removed while the PreferencePane is active in System Preferences.
  • Support for 10 digit IDs on all versions of TeamViewer (previously the longer IDs only showed up in 11+)
  • Attempting to test the FileMaker Server admin credentials in our PreferencePane would incorrectly report a failure.
  • Fixed a case where agents would not always resume reporting, if they attempted to report while offline.
  • Improved reporting of Battery status.
  • Corrected an issue which would result in a blank report in UPS status plugin.
  • Corrected an issue which would prevent adjustments to FileVault report settings.
  • Corrected an issue where a null MAC address would result in duplicate records

Updated Betas

The beta of Retrospect Client for Mac is available. All subscribers who have requested access will have the beta automatically deployed to their monitored computers.

You can request the beta here.

Keep an eye on our Community Forum for news of incremental changes, and we will keep emailing major release notes.

Known Issues

Supplemental release -

  • Adds support for Kandji’s security review product (support for 10.11+)
  • Many new Malware definitions
  • Additional support for subscribers to share their custom plugins with each other
  • This release adds components which bring us closer to notarized .pkg files, however full compatibility with 10.15 is still in development. Read more at: https://www.watchmanmonitoring.com/known-issues is available today in your installers page, and will be deployed fully deployed August 27th, 2019

Upcoming Change to the Contact Menu application Signature

In a coming release, we are changing the Application ID used to sign the Contact Menu application. The change will remove the words “Watchman Monitoring” from the application’s code signature, and allow us to release additional menu features.

These computers would have users with restricted access to run applications (eg via Parental Controls) or via Santa’s white/blacklisting of applications. If these do not apply to the computers in your care, this change should have little to no effect.